Just Stuff It Gifts wants you to be completely satisfied with your purchase by offering you our 30 Day Satisfaction-Guaranteed Return Policy. We stand behind our products 100% and offer you the option of returning or exchanging items that do not meet your needs.
You have 30 days from the day that you receive the package to return the merchandise for a full refund or exchange. For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US.
Here are the details of our policy:
- We will credit you the full purchase price, any taxes, minus the original shipping charges. The customer is responsible for the return shipping costs.
- For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US. International exchanges will incur standard international shipping fees.
- All items must be in brand new condition with all hang tags attached and unmarked.
- ITEMS THAT HAVE BEEN WORN, DAMAGED, AND/OR ALTERED WILL NOT BE REFUNDED OR EXCHANGED. ITEMS WITH THE TAGS ALTERED OR REMOVED WILL NOT BE REFUNDED OR EXCHANGED.
- If the item that you ordered was already damaged or if there are any discrepancies, please contact us within 48 hours of receipt. We will do our best to replace or repair the defective item as soon as possible. Any damage or discrepancies claimed after the 48 hours of receipt will be subject to our discretion.
- All personalized jewelry and gifts are non-returnable. If the products are damaged, they will be replaced using the exact engraving as the original order. If there is a change in the engraving, it will be charged as a new item.
- All Clearance items are FINAL SALE. No returns or exchanges.
